Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at greenlaternpizz.click (the "Website") or any services offered by Green Lantern Pizza ("Company," "we," "us," or "our"). By accessing or using our Website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease use of our Website and services.

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Green Lantern Pizza, governing your access to and use of the Website at greenlaternpizz.click and all associated food ordering, delivery, and related services provided by the Company.

By using our Website or services, you represent and warrant that:

• You are at least eighteen (18) years of age, or you are the age of majority in your jurisdiction, whichever is greater;
• You have the legal capacity and authority to enter into this Agreement;
• You are not barred from receiving services under any applicable laws of the United States;
• All information you provide to us is accurate, current, and complete;
• You will comply with all applicable federal, state, and local laws and regulations in connection with your use of our services.

If you are using our Website or services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms, and by accepting these Terms, you are doing so on behalf of that entity.

Your continued use of our Website following any modification to these Terms constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any changes.

2. Description of Services

Green Lantern Pizza is a food service business operating in the United States. Our Website and services include, but are not limited to, the following:

2.1 Core Food Services

• Online Food Ordering: Customers may browse our menu and place orders for pizza, beverages, sides, desserts, and other food items directly through our Website.
• Delivery Services: We offer food delivery to eligible addresses within our designated service area. Delivery availability, hours, and geographic coverage may vary and are subject to change without prior notice.
• Carryout/Pickup Services: Customers may place orders online and pick them up at our designated location(s).
• Catering and Group Orders: We may offer catering options or large-group ordering solutions for events, gatherings, and corporate functions, subject to availability and advance notice requirements.
• Dine-In Services: Where applicable, we may offer dine-in options at our physical location(s).

2.2 Digital Services

• Account Management: Users may create and manage a personal account to streamline ordering, track order history, and manage preferences.
• Promotions and Loyalty Programs: We may offer special promotions, discounts, coupon codes, or loyalty reward programs from time to time, which are subject to their own specific terms and conditions.
• Customer Support: We provide customer support via email at [email protected] to address inquiries, complaints, and feedback.

2.3 Service Availability

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without liability. Service hours, menu availability, pricing, and delivery zones may change without advance notice. We do not guarantee uninterrupted availability of our Website or services.

3. User Account Registration and Security

To access certain features of our Website and services, you may be required to register for an account. By creating an account, you agree to the following:

• Provide accurate, truthful, current, and complete information during registration and maintain the accuracy of such information;
• Maintain the confidentiality of your account credentials, including your username and password;
• Notify us immediately of any unauthorized use of your account or any other security breach at [email protected];
• Accept full responsibility for all activities that occur under your account;
• Not share your account credentials with any third party;
• Not create more than one account per person without our express written permission.

We reserve the right to suspend or terminate your account at our sole discretion if we believe that the information you have provided is inaccurate, fraudulent, or in violation of these Terms.

4. User Obligations and Prohibited Activities

As a condition of using our Website and services, you agree to abide by all applicable laws and refrain from engaging in any conduct that is harmful, illegal, or contrary to these Terms. Specifically, you agree that you will not:

4.1 General Prohibitions

• Use our Website or services for any unlawful purpose or in violation of any local, state, federal, or international law or regulation;
• Engage in any activity that could damage, disable, overburden, or impair the functionality of our Website or servers;
• Use automated tools, bots, scrapers, crawlers, or similar technology to access, extract, or interact with our Website without our express written consent;
• Attempt to gain unauthorized access to any portion of our Website, accounts, computer systems, or networks;
• Introduce any viruses, malware, ransomware, or other malicious code or harmful content into our systems;
• Circumvent, disable, or otherwise interfere with any security-related features of our Website;
• Collect or harvest any personally identifiable information from our Website without authorization;
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;
• Post, transmit, or distribute any content that is defamatory, obscene, offensive, discriminatory, harassing, or otherwise objectionable;
• Use our services to send unsolicited commercial communications (spam);
• Engage in any form of fraud, including but not limited to, submitting false or fictitious orders, misusing promotional codes, or engaging in chargebacks in bad faith;
• Attempt to manipulate pricing, discounts, or promotions through unauthorized means.

4.2 Order-Specific Obligations

• You must provide accurate delivery address information. We are not responsible for failed deliveries due to incorrect addresses provided by the customer;
• You must be available to receive delivery at the time and address specified. Failure to receive a delivery may result in forfeiture of the order without refund;
• You acknowledge that food products are perishable and that you accept responsibility for the proper handling and storage of food items once delivered or picked up;
• You agree not to place orders with the intent to cancel or dispute charges fraudulently.

Violation of any of these obligations may result in immediate termination of your account and access to our services, and may expose you to civil or criminal liability.

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, digital downloads, data compilations, software, and the overall design and layout of the Website (collectively, "Content"), is the exclusive property of Green Lantern Pizza or its licensors and is protected by United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, and other applicable laws.

The Green Lantern Pizza name, logo, slogan, and all related marks, graphics, and logos are trademarks or service marks of Green Lantern Pizza. You may not use these marks without our prior written consent.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use our Website and services solely for your personal, non-commercial use in accordance with these Terms. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works of any Content;
• Use any data mining, robots, or similar data gathering or extraction methods;
• Download or copy any account information for the benefit of any third party;
• Use our Content for any commercial purpose without our prior written consent.

5.3 User-Submitted Content

If you submit reviews, comments, photos, feedback, or any other content to our Website or through third-party platforms ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or control all rights to the User Content you submit and that such content does not infringe the rights of any third party.

6. Payment Terms

6.1 Pricing

All prices listed on our Website are in United States Dollars (USD) and are subject to change without prior notice. Prices displayed at the time of your order placement will be the prices charged for that transaction. We reserve the right to correct any pricing errors and will notify you in such circumstances.

6.2 Taxes and Fees

All applicable federal, state, and local taxes, delivery fees, service charges, and any other applicable fees will be added to your order total at checkout. You are responsible for the payment of all such taxes and fees.

6.3 Payment Methods

We accept various payment methods as indicated on our Website, which may include major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other electronic payment methods. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method you provide;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable amounts to your payment method.

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. However, we may issue refunds or credits at our sole discretion in the following circumstances:

• The order was materially incorrect due to our error;
• The food was delivered in an unsatisfactory condition due to our fault;
• The order was not delivered within a reasonable time due to our fault.

Refund requests must be made within forty-eight (48) hours of the order by contacting us at [email protected]. We reserve the right to deny any refund request that we determine to be fraudulent or in bad faith.

6.5 Chargebacks

If you initiate a chargeback or payment dispute with your financial institution in bad faith, we reserve the right to suspend or terminate your account and pursue all available legal remedies. Fraudulent chargebacks may be reported to appropriate authorities.

7. Food Allergies and Dietary Information

Green Lantern Pizza takes food safety seriously; however, we cannot guarantee that any of our menu items are completely free from allergens, including but not limited to gluten, nuts, dairy, eggs, shellfish, soy, or wheat. Our kitchen environments may involve cross-contact with allergens.

If you have any food allergies, dietary restrictions, or medical conditions that require specific dietary accommodations, you should:

• Contact us directly before placing an order to discuss your specific needs;
• Consult with a medical professional regarding your dietary restrictions;
• Exercise independent judgment regarding the suitability of our food products for your dietary needs.

8. Disclaimers and "As-Is" Basis

8.1 Website and Services Disclaimer

YOUR USE OF OUR WEBSITE AND SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GREEN LANTERN PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS OR SERVICES.

8.2 Third-Party Content

Our Website may contain links to third-party websites or services. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of any third-party websites and do not endorse or make any representations about them. Your use of any third-party website is at your own risk and subject to the terms and conditions of that website.

8.3 Accuracy of Information

While we strive to ensure that information on our Website, including menu items, prices, nutritional information, and availability, is accurate and up to date, we make no representation or warranty as to the accuracy, completeness, or currency of such information. Menu items, prices, and availability are subject to change at any time.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND ANY APPLICABLE STATE CONSUMER PROTECTION LAWS, GREEN LANTERN PIZZA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• ANY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, OUR WEBSITE OR SERVICES;
• ANY DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY DAMAGES ARISING FROM STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OUR SERVICES;
• ANY DAMAGES ARISING FROM ANY FOOD PRODUCT CONSUMED, INCLUDING BUT NOT LIMITED TO FOOD-BORNE ILLNESS, ALLERGIC REACTIONS, OR OTHER ADVERSE HEALTH EFFECTS, EXCEPT WHERE SUCH DAMAGES RESULT FROM OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT;
• ANY OTHER MATTER RELATING TO YOUR USE OF OUR WEBSITE OR SERVICES.

IN ALL CASES, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, AND YOUR RIGHTS MAY VARY BY STATE.

10. Indemnification

You agree to defend, indemnify, and hold harmless Green Lantern Pizza, its officers, directors, employees, agents, licensors, suppliers, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of our Website or services;
• Your violation of any applicable law, regulation, or third-party right, including any intellectual property right, privacy right, or consumer protection law;
• Any User Content you submit, post, or transmit through our Website;
• Your negligent or intentional misconduct;
• Any claim by a third party arising from or related to your use of our services;
• Any dispute between you and any other user of our services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Green Lantern Pizza primarily operates, without regard to conflict of law principles. By using our Website and services, you consent to the personal jurisdiction of and venue in the applicable state and federal courts located in the United States.

These Terms shall also be interpreted in compliance with applicable federal laws, including:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) regarding consumer protection and unfair trade practices;
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030) regarding unauthorized computer access;
• The Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.) regarding electronic communications;
• The CAN-SPAM Act (15 U.S.C. § 7701 et seq.) regarding commercial electronic mail;
• All applicable food safety regulations under the Food Safety Modernization Act (FSMA) and regulations enforced by the U.S. Food and Drug Administration (FDA) and U.S. Department of Agriculture (USDA).

If you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), which are addressed in our separate Privacy Policy.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services by contacting us directly at [email protected]. We will use good-faith efforts to resolve the matter within thirty (30) days of receiving your written notice of the dispute. You agree to provide us with a description of the dispute, the amount in controversy (if applicable), and the specific relief sought.

12.2 Binding Arbitration

If the parties are unable to resolve a dispute through informal means within thirty (30) days, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of our services, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, as modified by these Terms. The arbitration shall be conducted in the English language.

The arbitrator shall have the authority to award any remedies that would be available in a court of law. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND GREEN LANTERN PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Additionally, either party may bring claims in small claims court if the claims qualify.

12.5 Time Limitation

Any claim or dispute arising out of or related to these Terms must be filed within one (1) year after such claim or dispute arose, regardless of any statute or law to the contrary. If a claim is not filed within this period, it is permanently barred.

13. Term and Termination

13.1 Term

These Terms of Service are effective as of the date first set forth above and shall remain in full force and effect for as long as you use our Website or services, unless earlier terminated in accordance with these Terms.

13.2 Termination by You

You may terminate your account and cease using our services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations or liabilities that arose prior to termination.

13.3 Termination by Us

We reserve the right to suspend or terminate your access to our Website and services, with or without cause, with or without notice, at our sole discretion. Grounds for termination may include, without limitation:

• Violation of any provision of these Terms;
• Fraudulent, abusive, or illegal activity;
• Conduct that is harmful to other users, third parties, or our business interests;
• Non-payment of any amounts owed;
• Providing false or misleading information during registration or order placement;
• At our discretion, for any business reason.

13.4 Effect of Termination

Upon termination of your account or access to our services, your right to use our Website and services will immediately cease. All provisions of these Terms that by their nature should survive termination, including without limitation ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability, shall survive termination.

14. Changes to These Terms

We reserve the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make changes to these Terms, we will:

• Post the revised Terms on our Website at greenlaternpizz.click;
• Update the "Last Updated" date at the top of this page;
• Where required by applicable law or at our discretion, provide additional notice, such as an email notification or a prominent notice on our Website.

Changes to these Terms will become effective immediately upon posting, unless we specify a later effective date. Your continued use of our Website or services after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using our Website and services and close your account (if applicable).

We encourage you to review these Terms periodically. We will maintain an archive of previous versions of these Terms upon request.

15. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect. The invalidity or unenforceability of any provision of these Terms in any jurisdiction shall not affect the validity or enforceability of such provision in any other jurisdiction or the validity or enforceability of any other provision of these Terms in any jurisdiction.

The parties agree that if any provision of these Terms is found to be unenforceable as written, such provision shall be interpreted in a manner that most closely reflects the original intention of the parties while remaining enforceable under applicable law.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by us on our Website, constitute the entire agreement between you and Green Lantern Pizza with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

No waiver by either party of any breach or default of any provision of these Terms shall be deemed a waiver of any subsequent breach or default and shall not affect the other terms of these Terms. The failure of either party to exercise any right provided for herein shall not be deemed a waiver of any right hereunder.

These Terms are for the benefit of the parties hereto and are not intended to confer any rights or benefits on any third party, and there are no third-party beneficiaries of these Terms.

17. Force Majeure

Green Lantern Pizza shall not be liable for any failure or delay in performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, labor disputes, interruptions in telecommunications, internet service disruptions, civil unrest, fire, flood, storm, earthquake, or other causes beyond our reasonable control (each, a "Force Majeure Event"). In such events, we will make commercially reasonable efforts to resume performance as soon as practicable.

18. California Residents

Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, right to delete, right to opt-out, and right to non-discrimination regarding your personal information. Please refer to our Privacy Policy for more information about your California privacy rights.

19. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you need to report a violation of these Terms, please contact us using the following information:

We aim to respond to all inquiries within three (3) to five (5) business days. For urgent matters related to food safety or health concerns, please contact your local health authority or emergency services as appropriate.